Collect cashback with every massage and earn rewards for your loyalty. The more visits, the greater the rewards! Add our loyalty card to your phone and enjoy amazing benefits with each visit.
Scan the QR code or use the buttons below.
Loyalty tiers
Bronze Level
Welcome to the beginning of your journey with our loyalty program! As a new member at the Bronze level, you instantly receive a welcome bonus of 50 carrots. With each visit, you'll earn a 2% cashback in the form of carrots (1 carrot = 1 CZK). After reaching 9 visits, you will automatically advance to the next level.
Silver Level
Once you move to the Silver level, you'll start earning a 5% cashback on every visit. This bonus allows you to collect carrots even faster, which you can redeem on your next visit. After 19 visits, you will advance to the highest level and unlock the best benefits of our program.
Gold Level
After reaching 19 visits, you transition to the Gold level. Here, you'll receive the maximum 10% cashback on every visit. This level is for our most loyal customers. Every visit brings not only relaxation but also significant savings thanks to the accumulated cashback.
How does our loyalty program work?
1. Adding the loyalty card
First, add our loyalty card to your phone. It’s simple and discreet.
2. Book a massage
When booking your massage, there’s no need to mention that you have a loyalty card.
3. Notify after the massage
After your massage, let the masseuse know that you have a loyalty card and show it on your phone.
4. Scanning the QR code
The masseuse will scan the QR code on your loyalty card. Points from your purchase will automatically be added to your loyalty account.
5. Redeeming points
If you want to redeem points, inform the masseuse how many points you’d like to use or if you want to redeem all of them.
Frequently Asked Questions (FAQ)
The loyalty program is our way of rewarding customers. With every visit, you earn cashback that you can use on future visits. The more visits you make, the bigger the rewards.
Above, you’ll find a QR code or links that allow you to add the loyalty card to your mobile device (Google Wallet or Apple Wallet). Simply click the link and follow the instructions.
Your visits will start accumulating right from your first visit, as long as you have added the loyalty card to your mobile wallet. Additionally, as a bonus for installing the loyalty card, you’ll receive 50 CZK on your account, which you can use on your next visit!
- Bronze Level (1–9 visits): You earn 2% cashback on each visit.
- Silver Level (10–19 visits): You earn 5% cashback on each visit.
- Gold Level (19+ visits): You earn 10% cashback on each visit.
You can easily track how many visits you have left to reach the next level on the back of your loyalty card.
Cashback is added as a percentage based on your current loyalty level and the total amount spent. The calculation includes the full amount, including any extra services you order during the visit.
Example of cashback calculation:
The client is at the Silver level (5% cashback).
- Body-to-body massage (1 hour) costs 2100 CZK.
- Additional service – prostate massage costs 500 CZK.
- Total spent:
2100 CZK + 500 CZK = 2600 CZK
Cashback at the Silver level is 5% of the total amount, so:
2600 CZK × 0.05 = 130 CZK cashback.
Result: After this visit, the client will accumulate 130 CZK in cashback, which can be used on the next visit.
No, cashback is linked to your loyalty card and is non-transferable.
Yes, you can use cashback on all types of massages and additional services we offer.
You can track your current cashback balance on your loyalty card in your phone, or your masseuse can inform you after each visit.
Yes, you can combine cashback with other discounts and promotions, unless otherwise stated in the promotion’s terms and conditions.
If you experience any issues with your loyalty card, feel free to contact us at info@massagehall.cz